Frequently Asked Questions

Can I order online to collect?

Yes, you may, and we will notify you when your books or gift items are ready to collect from our bookshop in Cambridge. 

Can you order me a book if you don’t have it?

Absolutely! Apart from the odd exception, we can order any CUPA book that’s in print in the UK and get it within 2-14 days (depending on title availability). Waiting times for print-on-demand books might be longer.

We have a selection of our books on the website but if you can't find it when you search for it do pop in/email or call for any requests, or you can order through our page (and we will receive 30% of the sale, so long as we are the listed bookshop at checkout).

Do you ship internationally?

At the moment we can only ship within the UK. For international deliveries please visit

Do you offer discounts for Cambridge University/Anglia Ruskin members and Press authors?

Yes, we certainly do. Please contact us and we will guide you how to apply the discount. 

How will my order be packed?

Your order will be packaged with reused, recycled, or recyclable packing materials (if possible).

Do you do events in the bookshop?

Yes, we do have various events in the bookshop: book launches, seminars for language teachers etc. Please sign up to our newsletter to receive updates or visit our Events page


Please check our dedicated page for vacancies

Don't see your question here? Contact us. We'd love to hear from you.